1. All shipping rates are in Emirati Dirham. In order to see the charges, please choose the country of delivery from the list provided.

(Rates are subject to change depending on fuel surcharge)

2. All book/s will be delivered within 14 working days.

Your orders will be processed on our business days (Sunday to Thursday).

Orders placed on Friday & Saturday will be processed on the following working day. We will not be processing or shipping orders on weekends and UAE public holidays.

3. Our shipping partner will visit your given postal address twice. In some extremely rare cases, the company may come back a third time. But that is unlikely to happen too often!

Please ensure that the address given by you is correct and has all necessary landmarks clearly mentioned. If delivery is refused or returned due to a faulty address, you will be charged a return fee by the courier company.

If for some reason you are not in town or are unable to take calls made by our shipping partner, we will not be able to hold the package for more than 14 working days. After this holding period your package will be destroyed.

We do understand that sometimes one is unable to take calls. In order to avoid back and forth with the shipping partner, we suggest communicating with them via messages or phone calls to make sure that they are aware of your availability and the package reaches you in good time.

4. If you haven’t received your order within the committed timeframe, we will do everything to find out why.

We don’t like delays, just like you.

5. If you have written an incorrect shipping address and have checked out, you cannot change the address later.

We, therefore, urge all users to kindly go through all required details carefully before checking out.

6. If you want to order a book outside of the countries mentioned above, please get in touch with us (info@storyforme.me) for a special rate.